Accessible facilities and equipment
Accessible toilets
High-back waiting room chairs
Step-free access at entrances and exits
Step-free access throughout
Tactile flooring (ridged or raised surface, to warn of hazards)
Wheelchair access at entrances and exits
Wheelchair access throughout
Accessible support
Disability awareness and equality training for staff
Documents available in large print
Hearing loop or induction loop (helps to improve sound for hearing aid users)
Speech to text reporter (conversations and reactions are typed live onto a screen)
Text-to-speech and speech-to-text system
General facilities and services
Toilets
Transport and parking
Bus stop nearby
Cycle parking
Paid on-site car parking