Accessible facilities and equipment
Enhanced lighting for visually-impaired people
Facilities for assistance dogs
High-back waiting room chairs
Step-free access at entrances and exits
Step-free access throughout
Tactile flooring (ridged or raised surface, to warn of hazards)
Wheelchair access at entrances and exits
Wheelchair access throughout
Accessible support
Autism training for staff, using the National Autistic Society’s SPELL framework
Disability awareness and equality training for staff
Documents available in large print
Hearing loop or induction loop (helps to improve sound for hearing aid users)
Sign language interpreter available in-person
Sign language interpreter available online
Translation services
General facilities and services
Toilets
Transport and parking
Bus stop nearby
Cycle parking
Off-site car parking nearby
Train station nearby