Accessible facilities and equipment
Accessible toilets
Enhanced lighting for visually-impaired people
High-back waiting room chairs
Tactile flooring (ridged or raised surface, to warn of hazards)
Wheelchair access at entrances and exits
Accessible support
Audio-descriptive appointment announcement
Autism training for staff, using the National Autistic Society’s SPELL framework
Disability awareness and equality training for staff
Documents available in Braille
Documents available in large print
Hearing loop or induction loop (helps to improve sound for hearing aid users)
Sign language interpreter available in-person
Translation services
General facilities and services
Free public WiFi
Toilets
Transport and parking
Bus stop nearby
Cycle parking
Train station nearby
Tram stop nearby