Accessible facilities and equipment
Accessible toilets
Enhanced lighting
Facilities for assistance dogs
High-back waiting room chairs
Step-free access throughout
Tactile flooring: ridged or raised surface, to warn of hazards
Wheelchair access at entrances and exits
Accessible support
Audio-descriptive for appointment announcements
Autism training for staff
Disability awareness and equality training for staff
Documents available in Braille
Documents available in large print
Hearing loop or induction loop: helps to improve sound for hearing aid users
Sign language interpreter available online
Speech to text reporter: conversations and reactions are typed live onto a screen
Translation services
General facilities and services
Free public WiFi
Toilets
Transport and parking
Bus stop nearby
Off-site car parking nearby
Train station nearby