Accessible facilities and equipment
Accessible toilets
Enhanced lighting for visually-impaired people
Facilities for assistance dogs
High-back waiting room chairs
Step-free access at entrances and exits
Tactile flooring (ridged or raised surface, to warn of hazards)
Accessible support
Autism training for staff, using the National Autistic Society’s SPELL framework
Disability awareness and equality training for staff
Documents available in large print
Hearing loop or induction loop (helps to improve sound for hearing aid users)
Translation services
General facilities and services
Free public WiFi
Toilets
Transport and parking
Bus stop nearby
Train station nearby
Tube station nearby