Accessible facilities and equipment
Accessible toilets
Bariatric equipment (support for larger people)
Disabled car parking
Enhanced lighting for visually-impaired people
High-back waiting room chairs
Step-free access at entrances and exits
Step-free access throughout
Tactile flooring (ridged or raised surface, to warn of hazards)
Wheelchair access at entrances and exits
Wheelchair access throughout
Accessible support
Audio-descriptive appointment announcement
Autism training for staff, using the National Autistic Society’s SPELL framework
Disability awareness and equality training for staff
Documents available in large print
Hearing loop or induction loop (helps to improve sound for hearing aid users)
Sign language interpreter available online
Translation services
Family facilities
Baby-changing facilities
Children’s play area
Parent and baby room
Parent and child parking spaces
General facilities and services
Free public WiFi
Toilets
Transport and parking
Bus stop nearby
Cycle parking
Disabled car parking
Free on-site car parking
Parent and child parking spaces
Train station nearby